TRAINING FOR WORKPLACE INVESTIGATORS

Ensuring your colleagues are trained and skilled in addressing workplace issues, conflicts, and allegations professionally and effectively is a significant contributor to overall workplace culture. This page focuses on the support that we provide for internal investigators to help them to integrate your triaged resolution approach. Our investigations skills training courses are delivered in-person, online or via a hybrid option. Our expert trainers will equip your staff with the skills and strategies they need to conduct fair, thorough, objective and robust investigations where necessary.

Whether you’re an HR professional, manager, or an employee responsible for investigating workplace concerns in your organisation, our varied training packages will empower you to handle any cases that may arise with confidence and competence.

Our training courses are tailored to equip you with a range of skills that can be utilised right away. Topics covered include: the burden of proof, such as ‘the balance of probability’; legal and ethical considerations; interviewing techniques; managing bias; evidence gathering and objective report writing.

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Core Investigation Skills

This one-day short course provides delegates with an overview of the core elements of a fair and thorough investigation.

Core Investigation Skills is designed specifically for HR managers, business partners, trade union representatives, line managers and anyone who may not necessarily conduct investigations, but need to understand the core principles.

Practical Investigation Skills

Our Practical Investigation Skills training course is suitable for line managers, HR/ER professionals, lawyers, union reps and other job functions looking to develop the skills and strategies to set up, run and report on a workplace investigation.

It will equip your organisation with access to a pool of highly trained investigators who can assist you in making an evidence-based, fair and objective recommendation on a full range of workplace issues.

Advanced Investigation Skills

Advanced Investigation Skills is a 3-day course which provides an advanced level of knowledge and skills practice to increase the confidence of the investigator or those looking to make an assessment of more complex cases. It is suitable for delegates who already undertake workplace investigations, such as ER/HR teams and in-house investigators.

Our highly experienced trainers will support the development of the skills needed to conduct investigations into more complex issues such as harassment, discrimination, sexual harassment, fraud and/or health and safety accidents.

Cognitive Interviewing Skills

This half-day workshop is designed to equip senior managers, HR professionals and investigators with the cognitive interviewing skills needed to conduct complex investigations.

Based on the very latest forensic psychological principles, the cognitive interviewing technique is designed to take interviewees back to the event experienced, to enable an accurate recollection of events.

Please fill out the form if you’d like to find out more about our training courses. We also deliver bespoke learning to the unique needs of any organisation.

Alternatively, please call the TCM Resolution Helpline: 0800 059 0595 or click here to send us an email.

Let’s get learning!