The benefits of The Resolution Framework™
Hi, we are Harriette, Lisajay and David and we are the leadership team at The TCM Group. We are passionate about our award winning Resolution Framework™ because:
- It combines traditional discipline, whistleblowing, performance and grievance procedures into a modern and compliant integrated people policy (IPP).
- It protect relationships at work thereby making a significant contribution to enhanced performance, reputation and competitive advantage.
- Issues are resolved sooner and closer to source, thereby freeing up people professionals and managers to focus on achieving their key strategic priorities.
- It engenders a culture of cooperation and collaboration between employees, unions, management, HR and other key stakeholders.
- It integrates a range of proven remedies to assist resolution including: transformative justice (TJ), adult to adult dialogue, facilitated conversations, mediation, coaching and team facilitation.
An award-winning HR process
In partnership with Burberry, we are thrilled to announce that the integration of our Resolution Framework™️ won the HR Impact Award at the 2023 Personnel Today Awards.
Speaking on behalf of Burberry, Global Strategic ER/HR Leader Claire Salter celebrates that Burberry’s “HR team has been recognised for its efforts to foster a culture where they can openly speak up in a way that demonstrates our Leadership Standards, improves creativity, and achieves positive, lasting outcomes. This new approach is about so much more than conflict resolution. It’s about creating a culture with kindness and respect at the centre, where everyone can thrive.”
This short animated explainer video will guide you through the key features and the benefits of the Resolution Framework™. The video provides answers to the following questions:
- What is a Resolution Framework™ and how does it work?
- What are the benefits and the advantages of adopting a Resolution Framework™?
- What is the resolution triage assessment and how does the Resolution Index™ work?
- How does the Resolution Framework™ differ from traditional discipline and grievance procedures?
Examples of the support available to you
The TCM Group has designed a series of support modules to help organisations to develop, integrate and evaluate their Resolution Framework™. Our four most popular modules are included below.
Which organizations have adopted TCM's Resolution Framework™?
Below are just a selection of the organisations which have adopted TCM’s Resolution Framework™ and its predecessor, the Resolution Policy™. Please click here to read more case studies and click here to watch various webinars featuring our customers.
What are people saying?
Want to find out more?
Please complete this short form and we will be in touch with more details.
Alternatively, please call the Resolution Helpline on 0800 059 0595.